Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your data.
Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources.
1.1 Information You Provide to Us
- Account Information: Name, email address, company name, phone number, and password.
- Payment Information: Processed securely via Stripe (we do not store full credit card numbers).
- Profile Information: Job title, company size, industry, and preferences.
- Customer Data: Website visitor behavior, device info, location, and custom events when using our analytics.
- Communications: Messages sent to support or sales.
1.2 Information We Collect Automatically
- Usage Data: Interactions with our Service, pages viewed, time spent.
- Device and Browser Info: Device type, OS, browser, IP address.
- Log Data: Server logs including IP, access times.
- Cookies: See our Cookie Policy for details.
How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve the Service
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., Stripe for payments, AWS for hosting).
- Legal Requirements: If we believe disclosure is in accordance with, or required by, any applicable law or legal process.
- Protection of Rights: To protect the rights, property, and safety of Where My Money Went or others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Consent: With your consent or at your direction.
Data Retention
We retain your information for as long as your account is active or as needed to provide you the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Customer analytics data is retained based on your subscription plan (e.g., Starter: 3 months, Growth: 12 months). You can request deletion of your data at any time by contacting privacy@wheremymoneywent.cloud.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to access the personal information we hold about you.
- Correction: The right to ask us to correct inaccurate or incomplete personal information.
- Deletion: The right to ask us to delete your personal information.
- Portability: The right to receive a copy of your personal information in a structured, machine-readable format.
- Objection: The right to object to our processing of your personal information.
- Restriction: The right to ask us to restrict the processing of your personal information.
To exercise these rights, please contact us at privacy@wheremymoneywent.cloud.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS 1.3) and at rest (AES-256), strict access controls, and regular security assessments.
International Data Transfers
We are based in the United States and we process and store information in the United States. If you are located outside the United States, we may transfer your information to the United States or other countries. We use appropriate legal mechanisms, such as Standard Contractual Clauses, to ensure adequate protection of your personal information during such transfers.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: